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Location Management

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Configuration Manage Division Add Division Edit Division Manage Zone Add Zone Edit Zone Manage Depot Add Depot Edit Depot Export Asset Types Configuration On the left navigation menu click on Configuration as highlighted. To create a location you must create a Division then a Zone and finally a Depot. Manage Division Divisions can be added and managed under Configuration>Manage Division. Click Read More

AMS User Guide

Vendor Flow

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Go to Requests and click on add new ticket. New pop up for ticket details should open. Enter details for ticket and select Replace Asset request category. Select asset type and after selecting serial number with valid depot configuration Asset Name, Asset Tag and Depot Address must auto populate. After saving the ticket request it Read More

AMS User Guide

Ticket Flow

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Add Ticket Escalate Ticket. Add Ticket For a User to Raise a Ticket, go to Tickets< Requests. 2. Click on Requests to search for Existing Tickets. Click on Add Ticket to create a New Ticket. 3. Fill all the necessary details mentioned below and Click on Save to Raise A Ticket. Escalate Ticket. 4. Go Read More

OnePay- User Guide

How to make a transaction?

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1 Navigate to VT Tab 1.1. Fill in the Customer Details 2.1- Fill in the Transaction Details 3.1- Select the Transaction Types 1.1.1. Sale 1.1.1.1Scenario  1.2.1. Void 1.2.1.1Scenario 1- Void 1.2.1.2.Scenario 2-Partial Void 1.2.1.3.Scenario 3 Another way to Void and Partially void 1.3.1. Refund 1.3.1.1Scenario 1.3.1.2Scenario: Another way to refund 1.4.1. Select the other transaction type Read More

OnePay- User Guide

Reporting

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The Reporting Page shows all the transaction details (approved/declined).The details like transactions id ,method ,name ,transactions type, batches, amount etc. are shown in the reports page.The transactions processed can be searched in two ways Transactions: The transactions are the transactions that user processes in the Virtual terminal .In transactions list, the transaction ids and details Read More

AMS User Guide

Asset Management

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Assets Add Asset Edit/Update Asset Asset History Export Assets From the left side navigation menu go to Assets tab to manage assets. Add Asset By clicking on the highlighted icon, add an asset. Click on Add Asset. Enter the mandatory details like Asset Name, Serial Number, Asset Type, and Acquisition Date. If the status Active Read More

AMS User Guide

User Management

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Users Search Export Add User Add User fields Actions Edit User Reset Password Roles Add Role Permissions Edit Role Users To manage user and roles, navigate to User Management from the left hand navigation panel. To view and edit the users in the system, click on the Users tab. Search Search for a user using Read More