Go to Requests and click on add new ticket. New pop up for ticket details should open. Enter details for ticket and select Replace Asset request category. Select asset type and after selecting serial number with valid depot configuration Asset Name, Asset Tag and Depot Address must auto populate. After saving the ticket request it Read More

Requests To manage Tickets Requests navigate to Tickets>Requests on the left-hand menu. Here there is a list of Tickets. Click on the highlighted button to add a new Ticket. In the Username box, enter the email of the User that is creating this ticket. The Email and Phone sections will fill in automatically. After the Read More

Assets Add Asset Edit/Update Asset Asset History Export Assets From the left side navigation menu go to Assets tab to manage assets. Add Asset By clicking on the highlighted icon, add an asset. Click on Add Asset. Enter the mandatory details like Asset Name, Serial Number, Asset Type, and Acquisition Date. If the status Active Read More

Users Search Export Add User Add User fields Actions Edit User Reset Password Roles Add Role Permissions Edit Role Users To manage user and roles, navigate to User Management from the left hand navigation panel. To view and edit the users in the system, click on the Users tab. Search Search for a user using Read More

Activate Account Login Forgot Password Reset Password Activate Account When a user is added to an account, two emails are sent. The first email is a notification email. This is followed by an account activation email. Once the account is activated login to the system. Login Go to https://ams.onepay.com/login to get to the login page. Read More

Login Flow Vendor Flow Ticket Flow Location Management User Management Asset Management – Inventory