Login ACTIVATE ACCOUNT-Please click on the activation link sent via email. SET PASSWORD– Kindly follow the instructions provided to set a password. Note: If the new password is not as per the requirement- “Password does not match requirements” error will be shown. If new password does not match with the confirm password- “Passwords do not Read More
A dashboard is a tool used for information management and business intelligence. Much like the dashboard of a car, data dashboards organize, store, and display important information from multiple data sources into one, easy-to-access place. The Virtual Terminal dashboard shows data with respect to customers and the total transactions done by them. Following is the list Read More
1 Navigate to VT Tab 1.1. Fill in the Customer Details 2.1- Fill in the Transaction Details 3.1- Select the Transaction Types 1.1.1. Sale 1.1.1.1Scenario 1.2.1. Void 1.2.1.1Scenario 1- Void 1.2.1.2.Scenario 2-Partial Void 1.2.1.3.Scenario 3 Another way to Void and Partially void 1.3.1. Refund 1.3.1.1Scenario 1.3.1.2Scenario: Another way to refund 1.4.1. Select the other transaction type Read More
Incident Creation Process Go to https://support.onepay.com/portal/en/home 2. If the user is New- Click on Submit Ticket to Submit the Incident. 3.Fill all the required details and click on Submit. 4. By clicking on Submit Button, the user would receive an Acknowledgement Email as well as an Email Invite. 5. User can check the Status of the Read More
The Reporting Page shows all the transaction details (approved/declined).The details like transactions id ,method ,name ,transactions type, batches, amount etc. are shown in the reports page.The transactions processed can be searched in two ways Transactions: The transactions are the transactions that user processes in the Virtual terminal .In transactions list, the transaction ids and details Read More
OnePay- User Guide Reporting Manage Dashboard Account Incident Creation Process Login Customer How to make a Transaction PayLink
Reporting Tab The Reporting Page shows all the transaction details (approved/declined).The details like transactions id ,method ,name ,transactions type, batches, amount etc. are shown in the reports page.The transactions processed can be searched in two ways Transactions: The transactions are the transactions that user processes in the Virtual terminal .In transactions list, the transaction ids and Read More
Automated Billing Tab On navigating to Automated Billing Page it shows all the billing plans for the customers. Billing Plans are viewed in two ways: Billing plans: All the billing plans populated. Scheduled Payments: All the scheduled bills for the date range given can be viewed in this section. Bill Customer: On clicking Bill customer Read More
Customers Tab On navigating to Customers tab, all the saved customers list will be displayed here. In this page following actions can be performed: Add new customer Click on add new customer option On clicking Add New Customer icon : Navigates to Create new customer page. In this page , please provide all the necessary Read More
Step-5: Perform the transaction amount process To Perform a transaction: Enter the Transaction Amount (USD) in this section. User can also enter the transaction amount in Transaction details section.Please refer step 2 Choose the Option as requested by the user: 1.For a Credit Card Transaction For a Credit Card Transaction (Manual) Select Credit card option Read More
