- 1 Navigate to VT Tab
- 1.1.1. Sale
- 1.1.1.1Scenario
- 1.2.1. Void
- 1.2.1.1Scenario 1- Void
- 1.2.1.2.Scenario 2-Partial Void
- 1.3.1. Refund
- 1.3.1.1Scenario
- 1.4.1. Select the other transaction type
- 1.5.1. Perform the transaction amount process
- 1.6.1 Click on PROCESS TRANSACTION
1. Navigate to VT Tab
1.1 Fill in the Customer Details
FOR A NEW CUSTOMER
Fill in the Customer Details Manually
- First Name
- Last Name
- Address Line 1
- Address Line 2
- Email Address
- State
- Zip Code
- Phone Number
Note: Check the save customer checkbox to save customer details
FOR AN EXISTING CUSTOMER
Search for the customer in the search tab
Enter customers name in search tab
- Verify the details of the customer from the details displayed
- Press Enter
- Existing Customer details autopopulate in the Customer details section,Transaction details section,Transaction Amount section
- If there are any changes to be made to these details, Please enter manually in respective sections.
2.1 – Fill in the Transaction Details
FOR A NEW CUSTOMER
Fill in Manually,
- Invoice Number
- Customer ID
- Transaction Amount
- Notes ( If any)
FOR AN EXISTING CUSTOMER
- Verify the details autopopulated after seraching for the customer in Search tab.
- Fill in the Customer Details to perform search operation for an existing customer.
- Incase, there is any information to be updated or added. Please enter in this section manually.
3.1 – Select the Transaction Types
Select the Transaction types by clicking on the dropdown.
Types of Transaction could be:
1.1.1 Sale
A sale is a transaction between user and the customer, in which the customer receives tangible or intangible goods, services, and/or assets in exchange for money.
NOTE: A sale transaction can never be zero!!
1.1.1.1 Scenario
A 20$ sale transaction
Transaction Approved
1.2.1 Void
Description: This transaction type will reduce the amount of a previously unsettled transaction.
This allows us to nullify the charge. Typically no fees from processing apply in this situation. This option allows nullify transaction altogether or immediately redo it
This type of transaction occurs after full settlement has completed. This option then allows to process a transaction in reverse which sends money from the users bank back to the cardholder’s issuing bank.
NOTE: This transaction can be processed only of the customer had paid the amount to the user. Void transaction is allowed only on sale transactions.
Also, This transaction can be completed only if the transaction has not been settled in the bank, i.e, Void transaction can be performed only if the customer requests for a refund before the batch settlement.
1.2.1.1 Scenario 1- Void
Void transaction on a previous 20$ Sale transaction
verify the customer and transaction details
Transaction approved.
Transaction Details
1.2.1.2 Scenario 2-Partial Void
After performing a Sale, Select Void from the dropdown and Use the transaction ID of a sale transaction performed to Void a transaction partially.
- Enter the amount to be partially voided
- Click on process transaction
View the partially voided 10$ amount in transaction details.
1.2.1.3 Scenario 3 Another way to Void and Partially void
- After performing a 30$ Sale transaction
- Click on View details
Click on Void option shown below
Enter the amount to be voided in the Pop up
Void -30$
Transaction details
Partial Void- 10$
Transaction details
1.3.1 Refund
Incase there is a need to refund a cardholder, Refund transaction is used
This type of transaction occurs after full settlement has completed. This option then allows to process a transaction in reverse which sends money from the users bank back to the cardholder’s issuing bank.
Refund can be processed only of the customer had paid the amount to the user. Refund transactions are performed only on a sale transaction.
Refund cannot be performed on an already voided transaction
1.3.1.1 Scenario
Click on the refund in the dropdown
Search for customer using
- prior transaction id
- Search customer
- Verify the deatils of the customer
- Click on process transaction
Note: A refund transaction allows to refund the full amount, not partial amount.
Transaction approved
Click on view details
Transaction details for the refund transaction can be viewed in this page.
NOTE: Once the batch settlement is processed, settlement status will change to settled
1.3.1.2 Scenario: Another way to refund
On viewing the transaction details in the reporting page for a specifc transaction ID post batch settlement.
Refund option is available as shown below:
- Click on refund
- A popup window with refund amount is populated
- Click on refund in the popup
- After Clicking on Refund, a popup will display confirming ” Are you Sure”?
Transaction Approved
1.4.1 – Select the other transaction type
Select the other Transaction types by clicking on the dropdown.
Other types of Transaction could be:
1: Authorization and Capture
For a transaction to be completed successfully, user can perform an authorization and a capture on the transaction.
An authorization ensures that customer’s credit account is open, in good standing, and has sufficient funds to complete the submitted transaction.
If the card passes these checks, the issuing bank will place a hold on the funds for the amount of the authorization.
After a successful authorization has been completed, user will be captured and transferred from customers account to users account.
2. Authorization Only
Authorization only is a type of payment card transaction that holds funds from a cardholder’s account for settlement at a later date . This transaction implies that the funds are not actually deducted from the card holder’s account but are on hold for that transaction.
Note: This transaction freezes the transacted amount and thereby limits the available balance in cardholders account, The transaction will be completed only after its captured and settled from the bank.
3. Prior Authorization Capture
A type of credit card transaction request that captures funds on previously authorized or authorized-only transactions At the time of the original authorization-only transaction, an issuing bank will give a user an authorization code to submit.
4. Verification
This type of transaction is essentially a $0 transaction.
This is typically processed in a card-not-present scenario, where the User wants to verify the credit card but not actually process an amount at that time.
Often, this transaction method is used to “tokenize” the credit card for later use. A verification transaction enables checking the validity of the credit card number, expiry date, and card security.
However, since no amount is sent, what is not being verified is the cardholder’s available balance.
Scenario: Zero Dollar Transaction
- Select Verification from the dropdown as shown.
- Search for the customer using the search customer tab
- verify the details of the customer
- Enter 0 $ in the transaction amount
- click on process transaction
Transaction approved
- Click on view details to view the receipt
View the report to find the transaction type: Verification
And transaction amount as Zero dollars
Verify the card details.
1.5.1 Perform the transaction amount process
To Perform a transaction:
- Enter the Transaction Amount (USD) in this section.
- User can also enter the transaction amount in Transaction details section.Please refer 2
Choose the Option as requested by the user:
15.1.1 For a Credit Card Transaction
For a Credit Card Transaction (Manual)
- Select Credit card option
- Enter the Card Number manually
- Choose the Expiry date from the drop down
- Enter the CVV number
Note: For an existing Customer, Card details will be auto populated in this section. Please Refer 1
- Verify the Card details
- Click on Process Transaction (Step 5)
For a Credit Card Transaction (Swipe Option)
- Enter the Card Number manually
- Choose the Expiry date from the drop down
- Enter the CVV number
- Click on Swipe option
Note: For an existing Customer, Card details will be auto populated in this section. Please fill in customer details if any detail is missing.
- Verify the Card details
- Click on Swipe Option
For a Credit Card Transaction (EMV)
- Enter the Card Number manually.
- Choose the Expiry date from the drop down.
- Enter the CVV number.
- Click on EMV option.
Note :For an existing Customer, Card details will be auto populated in this section. Please fill in customer details if any detail is missing.
- Verify the Card details
- Click on Swipe Option
For a Credit Card Transaction (Keypad)
- Enter the Card Number manually.
- Choose the Expiry date from the drop down.
- Enter the CVV number.
- Click on Keypad option.
Note: For an existing Customer, Card details will be auto populated in this section. Please fill in customer details if any detail is missing.
- Verify the Card details
- Click on Swipe Option
1.5.1.2. For an ACH Transaction
In case a Customer requests for a Bank transaction
- Select ACH
- Enter Routing Number
- Enter Account Number
- Enter Bank name
- Select the SEC code from the drop down
Types of SEC Codes
- Note: These SEC codes are prescribed by NACHA. The below table describes them.
| SEC Code | Description | Account Types | |
|---|---|---|---|
| WEB | Internet-Initiated Entry | Single or recurring debits authorized via Internet | Consumer- Savings |
| TEL | Telephone-Initiated Entry | Single debits authorized via telephone. | Consumer-Savings and checking |
| PPD | Prearranged Payment and Deposit | Prearranged payments and deposits, most often on a recurring basis (payroll, bill payments) | Consumer- Savings and checking |
| CCD | Cash Concentration and Disbursement | Credits or debits where funds are distributed or consolidated between corporations. | Corporate-Business checking |
| BOC | Back Office Conversion Entry | Allows creation of single debits for a point-of-purchase check during back office conversion. | Consumer-Savings |
| ARC | Accounts Receivable Entry | Single debits based on a check received through U.S. mail or dropbox. | Consumer- Savings |
Select the type of account from the dropdownTypes of accounts are
- Saving
- Checking
- Business Checking
1.6.1 Click on PROCESS TRANSACTION
To complete the transaction process
The Transaction is there by Approved.
Email Receipt
If a customer requested for an email receipt check the checkbox of email receipt on transaction page
View Details
Bill is generated