User must follow the below mentioned instructions while creating a password:-
Password must not contain Username.
Password must be minimum 8 characters.
Password must not exceed maximum 20 characters.
Password must contain at least one uppercase letter.
Password must contain at least one lowercase letter.
Password must contain at least one number.
Password must contain at least one special characters(#,$,@,!,%,&,*,?)
Password validation ins case sensitive.
Note:- Last 5 passwords cannot be used.
If a wrong Password is entered 5 times, The account gets locked.
In the case that the account gets locked, reach us at Contact Support – OnePay or +1 650-709-2400+1 650-7092-+1 650-7092-400+1 650-7092-40
If a user forgets the password, the forgot password link sent a password reset link to the registered email id. This link can be used to reset the password.
Login to OnePay by following Terminal
Enter the username and password
Click on login
After login, user will be navigated to the dashboard screen.
Reset Password/ Forgot Password
To login to VT, enter the URL in the browser:- Terminal
Click on forgot your password.
Password has now been changed. An email stating the same has been sent to the email address.
Users can now log in again using the new Password from Terminal
For queries related to log in, steps refer to log in to OnePay